8jili Privacy Policy for Philippine Players

When you create an account on 8jili, we collect basic personal details such as your name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We may also ask for a government-issued ID during the verification process, particularly before processing your first withdrawal. All registration data is stored securely and is only accessible to authorised personnel within our team. We do not share your registration details with third parties for marketing purposes without your explicit consent.

As you use the 8jili platform — browsing the game lobby, placing bets, or making deposits — we automatically collect data about your activity. This includes the games you play, the amounts you wager, your session duration, and the device and browser you use to access the platform. We use this data to improve the platform experience, detect unusual activity that may indicate fraud or account misuse, and ensure that our services run smoothly on mobile devices commonly used by players in the Philippines. Usage data is analysed in aggregate and is not sold to advertisers. If you have questions about how your activity data is used, our FAQ page covers the most common concerns.

When you make a deposit or request a withdrawal, we collect transaction details including the payment method used, the amount, and the date and time of the transaction. Supported payment methods in the Philippines include GCash, Maya, and local bank transfers. We do not store your full payment credentials — sensitive financial data is handled directly by the payment provider and is subject to their own security standards. Transaction records are retained for a period required by applicable regulations and are used to resolve disputes, process refunds where applicable, and comply with anti-money laundering obligations. For a full breakdown of how withdrawals work, visit the Withdrawal page.

8jili uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, or loss. All data transmitted between your device and our platform is encrypted using SSL technology, which is the same standard used by banks and major financial institutions. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all access is logged and monitored. We conduct regular security reviews to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the situation in accordance with applicable data protection regulations in the Philippines.

We do not sell your personal data to third parties. However, there are limited circumstances in which we may share your information with trusted partners or authorities. Payment processors receive only the transaction data they need to complete your deposit or withdrawal. Identity verification providers may receive a copy of your ID documents solely for the purpose of confirming your eligibility to play. We may also disclose information to regulatory bodies or law enforcement agencies when required to do so by law, such as in cases involving suspected fraud or money laundering. Any third party that receives your data is contractually required to handle it with the same level of care that we apply ourselves. We will never share your data with advertisers or data brokers without your explicit consent.

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate. You may also request the deletion of your account and associated data, subject to any legal retention obligations we are required to fulfil. If you wish to exercise any of these rights, you can reach our support team using the contact details provided on this page. We aim to respond to all data-related requests within a reasonable timeframe. Please note that some data may need to be retained even after account closure for compliance and audit purposes, and we will inform you of this if it applies to your request.

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make significant changes, the updated version will be published on this page with a revised effective date. We encourage you to check back periodically so you are always aware of how your data is being handled. Continued use of the 8jili platform after any changes have been posted constitutes your acceptance of the updated policy. If you have concerns about any specific change, you are welcome to contact our support team or visit the FAQ page for guidance.